Category: AI Chatbots for Banking

Future of Conversational AI for Travel and Hospitality Businesses Deep learning, Skills to learn, Travel

Andrei adds, multimodal solutions can be very practical, as some use cases are impractical on certain channels. For example, capturing a customer’s name and booking reference number via voice IVR can be challenging. Instead, the IVR can branch out to an additional channel to help the user through the task. As Andrei recommends, leverage the…

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